Categories Reviews and Suggestions This week’s iTunes exlusive: Elvis Costello and The Imposters Post author By Mark Boudreau Post date May 19, 2005 3 Comments on This week’s iTunes exlusive: Elvis Costello and The Imposters ← The Indie News Beat for the week of May 16, 2005 → An interview with Derek Sivers of CD Baby 3 replies on “This week’s iTunes exlusive: Elvis Costello and The Imposters” I-tunes is doing everyone a favor by cutting the price to .79. With all the great video, interviews and community i doubt any other download site will come close. Especially the sleezy MLM Burnlounge.com iTunes Phone Sees Rocky Start, Heavy Returns Despite being the first iTunes-enabled mobile phone, the ROKR seems to be getting off to a rocky start. According to a recent report issued by American Technology Research analyst Albert Lin, the phones are experiencing a return rate that is six times higher than average. Motorola chief Ed Zander acknowledged the issue while pointing to a disconnect in consumer expectations. “People were looking for an iPod and that’s not what it is,” Zander recently commented to Bloomberg. “We may have missed the marketing message there.” Among other things, consumers may have been turned off by the limitation of 100 songs, and a look-and-feel that is anything but iPod. Total sales before returns have been reported at 250,000. Zander promised to alter the marketing message going forward, though the ROKR may soon become convergence roadkill. While experiments like these are part of the game, it remains unclear if consumers will be willing to try another iTunes phone down the line. Regardless, Apple may already be working on a next-generation mobile device on its own, despite comments by top executives against convergence. That new breed of device could include some of the hallmark iPod features, including a super-intuitive interface and the now-classic player design. Meanwhile, the ROKR performance may say little about the overall consumer appetite for converged devices — especially as technological advances pave the way for bigger mobile storage capacities. Apple Faces More Drama on nano Screen Scratches The nano may be one of the hottest music players on the market, but not everyone is jumping up and down. Some buyers have complained that the screen on the devices scratch too easily, a problem Apple says only affects about one percent of its players. But that hasn’t satisfied a group of lawyers and consumers, who have recently filed a class action against the computer maker. The suit was filed in the US District Court of Northern California by law firms Hagens Berman Sobol Shapiro and David P. Meyer & Associates. The group is seeking damages that include the cost of the iPod, as well as various statutory and punitive charges. “As a result of Defendant’s defectively designed product, these Nanos scratch excessively during normal usage, rendering the screen on the Nanos unusable,” the filing reads. Apple has offered to replace nanos that have the problem, while pointing the finger at a small supplier issue. And so far, there hasn’t been much of a negative chorus from consumers, who are well past one million. Earlier this year, the company was forced to settle a class action lawsuit involving its iPod batteries, which were found to die prematurely on first-, second-, and third-generation players. As part of that agreement, the company agreed to issue extended warranties, battery replacements and vouchers towards the purchase of various Apple products. Comments are closed.